Shipping Policy
Blue Scorpion Inc. Shipping Policy
Updated 11/1/2025
At Blue Scorpion Inc., we are committed to delivering your order quickly, accurately, and securely. This Shipping Policy explains how and when your order will be processed, shipped, and delivered. By purchasing from our online store, you agree to the terms below.
Order Processing Time
We work hard to ship orders as fast as possible.
- Processing time: 24–48 business hours
- Orders placed after 12 PM EST begin processing the next business day
- No processing on weekends or U.S. federal holidays
- During product launches, promotions, or restocks, processing times may be slightly extended — if so, you will be notified via email or SMS
If there is a delay due to inventory or logistics, we will notify you promptly.
Shipping Methods & Delivery Estimates
Shipping options and estimated delivery windows are shown at checkout and vary by location.
|
Shipping Method |
Estimated Delivery Time* |
|
Standard |
3–7 business days (U.S.) |
|
Expedited |
2–3 business days (U.S.) |
|
Express |
1–2 business days (U.S.) |
|
International Standard |
7–21 business days |
|
International Expedited |
3–10 business days |
*Delivery windows are estimates and may vary due to carrier delays, customs processing, weather, or supply chain conditions.
Real-Time Tracking & Updates
Once your order ships, you will receive:
- Tracking link via email
- Optional SMS/text alerts for shipping status updates
If you do not receive tracking info within 72 hours of ordering, please contact:
📧 support@bluescorpion.com
Shipping Carriers
We partner with leading global carriers for reliable delivery:
USPS | UPS | FedEx | DHL (Intl)
Carrier selection is based on the most efficient service for your destination.
Shipping Address Responsibility
Please ensure your address and contact details are accurate.
- We are not responsible for packages delivered to incorrect or incomplete addresses provided at checkout.
- If a package is returned due to an incorrect address, reshipping fees may apply.
Delivery Confirmation & Security
To ensure safe delivery:
- Carriers may require signature confirmation on high-value orders
- Once tracking shows a package as “Delivered,” it is considered delivered and fulfilled
If your tracking shows delivery but you did not receive your package:
- Check with neighbors or building management
- Verify address and mailbox locations
- Allow 24–48 hours (carriers sometimes mark delivery early)
Then contact us if still not located.
Lost, Stolen, or Damaged Packages
If your order is lost or arrives damaged:
Email: support@bluescorpion.com within 7 days of delivery date.
We will assist with carrier investigations and issue a replacement or store credit when appropriate.
International Shipping, Customs & VAT
We ship to select international destinations.
- Customer is responsible for customs fees, import duties, VAT, and local taxes
- These fees are not included in shipping costs
- Delays may occur due to customs processing
Please contact local customs for specific duty details for your region.
Order Changes & Cancellations
Orders can only be modified or cancelled before processing.
Once the order has been packed or shipped, we cannot make changes or guarantee cancellation.
Pre-Orders & Back-Ordered Items
If an item is marked as pre-order or back-order, estimated ship dates will be noted on the product page.
Mixed orders (in-stock + pre-order) may ship separately at our discretion.
Returns & Exchanges
Shipping fees are non-refundable unless due to a shipping error on our part.
For our full Returns Policy, visit: [link to returns page]
Customer Support
Have a question about your shipment?
Email: support@bluescorpion.com
Response Time: 1–2 business days
Thank you for choosing Blue Scorpion Inc.
We appreciate your trust and look forward to supporting your wellness journey.