Shipping Policy

Blue Scorpion Inc. Shipping Policy

Effective Date: 02/04/2024

At Blue Scorpion, we strive to provide an exceptional customer experience, which includes prompt and reliable shipping of your orders. This Shipping Policy outlines our shipping practices and the options available to you as a customer. By making a purchase on our Shopify store, you agree to this Shipping Policy.

PROCESSING TIME

We understand the importance of getting your order to you as quickly as possible. Once your order is placed, we aim to process and ship it within 24-48 hours from the time of purchase. Processing times may vary depending on the volume of orders and the availability of products. In the event of any delays, we will notify you by email. Our warehouse is closed on the weekends and holidays. Processing time will start on the first business day from the time of purchase.

SHIPPING OPTIONS

We offer various shipping options to meet your needs. During checkout, you will be able to select your preferred shipping method. Please note that shipping costs and delivery times may vary depending on the chosen method and your location.

  • Standard Shipping: This option offers cost-effective shipping with an estimated delivery time can vary based on shipping location. An estimated shipping time frame will be provided during checkout. 

  • Expedited Shipping: If you need your order faster, you can choose expedited shipping for an additional cost. Estimated delivery time for expedited shipping can vary based on shipping location. An estimated shipping time frame will be provided during checkout.
  • International Shipping: We ship to select international destinations. International shipping rates and delivery times will vary based on your location and the shipping option chosen at checkout.

SHIPPING CARRIERS

We partner with reputable carriers to ensure the safe and timely delivery of your orders. These carriers may include [Enter Carrier Names, e.g., USPS, UPS, FedEx, DHL]. You will receive a shipping confirmation email with tracking information once your order has been shipped.

SHIPPING ADDRESSES

Please ensure that your shipping address is correct and complete when placing your order. Blue Scorpion is not responsible for orders shipped to incorrect addresses provided by customers. If your order is returned to us due to an incorrect address, you will be responsible for the additional shipping costs to resend the package to the correct address.

CUSTOMS, DUTIES, AND TAXES

For international shipments, customers are responsible for any customs, duties, or taxes imposed by the destination country. These charges are not included in the shipping costs and will be billed separately by the relevant authorities. Blue Scorpion Inc. has no control over these charges and cannot predict their amount. Please contact your local customs office for more information.

LOST OR DAMAGED PACKAGES

In the event that your package is lost or damaged in transit, please contact us immediately at support@bluescorpion.com. We will work with the shipping carrier to investigate the issue and, if necessary, send a replacement or issue a refund for your order.

ORDER CANCELLATION

If you need to cancel your order, please contact us as soon as possible. We will do our best to accommodate your request, but we cannot guarantee cancellation if the order has already been processed or shipped.

Thank you for shopping with Blue Scorpion. If you have any questions or concerns about our Shipping Policy, please do not hesitate to contact us at support@bluescorpion.com.